Effective Date: October 1, 2023
This Privacy Policy describes how we collect, use, process, and protect your personal information when you use the AI Avatar Platform. Please read it carefully to understand our privacy practices.
1. Information We Collect
To provide and improve our services, we may collect the following types of information:
- Account Information: Information you provide during registration and use, such as name, email address, phone number, and password.
- Payment Information: If you make purchases, we collect necessary payment information but do not directly store complete credit card information.
- User Content: Videos, audio, images, and text you upload to the platform.
- Usage Data: Information about how you use our services, such as access times, features used, pages viewed, etc.
- Device Information: Including IP address, browser type, device identifiers, and operating system.
2. How We Use Information
We use the collected information primarily for the following purposes:
- To provide, maintain, and improve our services.
- To process your requests, transactions, and payments.
- To train and optimize AI systems, improving the quality of digital avatar generation and synthesis.
- To communicate with you, including sending service-related notices, updates, and security alerts.
- To conduct research and analysis to improve user experience and develop new features.
- To detect, prevent, and address technical issues and potential fraud and security risks.
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With your explicit consent.
- With third-party service providers necessary for providing services, such as cloud storage and payment processing providers.
- When required by law or to protect our rights, property, or safety.
- In the event of a business transfer, merger, asset sale, or bankruptcy.
All third-party service providers are bound by contractual obligations to protect your information according to this Privacy Policy.
4. Digital Avatar Privacy Protection
We take your digital avatar privacy very seriously and implement the following measures for protection:
- Your created digital avatars are private by default and will not be made public.
- You have complete control over your digital avatar's usage permissions, including whether to list it in the marketplace and enable strict review.
- If strict review is enabled, you can review all content requests that use your digital avatar.
- You can delete your created digital avatars at any time, and we will remove the related data from our systems within a reasonable time.
5. Data Security
We implement reasonable security measures to protect your personal information, including:
- Using encryption technologies to protect data transmission and storage.
- Limiting employee access to personal information and requiring them to comply with confidentiality obligations.
- Implementing systems and technical controls to prevent unauthorized access.
- Regularly reviewing and updating security policies and practices.
Despite these measures, please note that internet transmission or electronic storage methods are not 100% secure. We cannot guarantee absolute security of information.
6. Your Rights
According to applicable privacy laws, you may have the following rights:
- To access and obtain a copy of your personal information.
- To correct inaccurate or incomplete personal information.
- To request deletion of your personal information in certain circumstances.
- To restrict processing of your personal information in certain circumstances.
- To receive your personal information in a structured, commonly used, and machine-readable format (data portability).
- To object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us through the contact methods listed at the end of this policy.
7. Cookies and Similar Technologies
We use cookies and similar technologies to collect information and improve user experience. You can control cookie usage through browser settings, but this may affect the availability of certain service features.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected personal information from a child, please contact us immediately.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. For significant changes, we will notify you via email or website notification. We recommend that you regularly review this policy for the latest information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: laky.xiong@aimh8.com
Address: Zhongguancun Software Park, Haidian District, Beijing